Shipping & Returns

Bored Munchies Shipping & Returns Policy
Last updated: September 24, 2025

At Bored Munchies, we value your satisfaction while maintaining the highest food safety standards. Because our products are perishable snacks, please review the following carefully before placing an order.

Shipping Policy

Coverage

  • Orders ship within the United States only.

  • International shipping is not currently available.

Shipping Costs

  • Customers are responsible for all shipping costs.

  • Rates are calculated at checkout based on order size, weight, and destination.

  • Any additional carrier fees (e.g., address corrections, re-delivery, return-to-sender) are the customer’s responsibility.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays are processed the following business day.

  • Processing times may extend slightly during peak periods.

Delivery Times

  • Delivery estimates are provided at checkout but may vary due to carrier delays, weather, or unforeseen issues.

  • Once shipped, customers will receive a confirmation email with tracking information.

Perishable Products

  • Some products have a limited shelf life.

  • Bored Munchies is not responsible for carrier delays that may impact freshness.

  • Customers should track shipments closely to ensure prompt receipt.

Shipping Address Accuracy

  • Customers must provide a correct and complete shipping address at checkout.

  • Bored Munchies is not liable for packages lost or delayed due to incorrect or incomplete addresses.

Lost or Damaged Packages

  • Once an order is transferred to the carrier, Bored Munchies is not responsible for lost, stolen, or delayed packages.

  • If your package arrives damaged, file a claim directly with the carrier. You may also contact us for assistance.

Returns Due to Delivery Issues

  • Packages returned because of an incorrect address, refusal of delivery, or failure to pick up from the carrier may be reshipped at the customer’s expense.

Returns & Exchanges Policy

Damages and Issues

  • Inspect your order immediately upon delivery.

  • If items arrive damaged, defective, or incorrect, email boredmunchies@gmail.com within 24 hours of delivery.

  • Include your order number and photos of the product and packaging.

  • Claims submitted after 24 hours cannot be honored due to the perishable nature of our products.

Non-Returnable Items
For health and safety reasons, we cannot accept returns of:

  • Perishable food items (all snacks and consumables)

  • Opened or partially consumed products

  • Sale items or promotional products

  • Gift cards

Exchanges Only

  • We do not issue refunds.

  • If your claim is approved, we will offer one of the following:

    • A replacement shipment of the correct or undamaged product, or

    • Store credit equal to the value of the affected item(s).

How to Start an Exchange

  1. Contact us at boredmunchies@gmail.com within 24 hours of delivery.

  2. Provide your order number and photos of the affected product and packaging.

  3. Our team will review and confirm next steps.

  4. Items sent back without prior approval will not be accepted.

Contact Us

For any shipping, return, or exchange concerns, please reach out:

📧 boredmunchies@gmail.com
📍 2107 North Broadway, Santa Ana, CA 92706, USA